Saturday, February 14, 2009

300,000 Bizkaian will benefit from the new service appointment reminders by SMS Hospital Galdakao-using it.

- The mechanism to remind patients, with 72 hours in advance of the appointment

- The new program not only andalusia Hospital Galdakao - Usansolo but extends to the five outpatient Durango, Llodio, Gernika, Basauri Galdakao and operating in its area of influence

- The user can cancel your appointment to receive the message

- Nearly 300,000 people will benefit from this new service.

What day, what time and where I have quoted. The three most common uncertainties quoted are for a patient response to the new service appointment reminders by SMS activated at the Hospital of Galdakao - Usansolo starting next Monday, December 15, 2009. Three days prior to referral to the specialist, the hospital sent the patient a message to your mobile phone which shows the date, time and expertise for which he is quoted.

The service, which during the first quarter of 2009 also put the warning voice messages through the phone, aims to improve care in the hospital, speeding up the procedures for managing schedules and reduce failure rates to the event that some services may reach fourteen percent, says Begoña Segurola, deputy director of Organization and Systems Hospital Galdakao - Usansolo.

The service has a significant field. Not for nothing is not limited exclusively to the health center said, but extends to the five outpatient Durango, Llodio, Gernika, Basauri Galdakao and operating in its area of influence. The content of the message will specify the name of the center that the patient has to go.

It is a capital case, given that the catchment area of Hospital Galdakao includes a population of 300,000, a figure similar to the number of annual appointments made by the Hospital Galdakao - Usansolo and five clinics in addition to this initiative . The system aims to provide an interactive way, the user can cancel the appointment, which will allow another patient to use that quote, by a reply message (the estimated price of 0.15 euros) and the system itself has a safety mechanism that repeats the sending of SMS, 48 hours before the appointment, if it detects that the first consignment has not been opened on the mobile phone receiver.

In the event that a user wants to dispense with this service must apply via the Patient Care Hospital.

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